Support

Something not working as expected? Here's how to fix the most common issues. For general questions about features and plans, check our FAQ first.

Troubleshooting

My data disappeared. What happened?

This almost always happens in guest mode. Data is stored only in your browser's local storage — clearing the cache, using a private/incognito window, or switching browsers will erase it permanently.

To prevent this from happening again, sign in with your Google account. Your data will sync to the cloud and stay safe across all your devices.

The page is frozen or not displaying correctly.

  1. Refresh the page — press F5 on desktop, or pull down to refresh on mobile.
  2. If using the installed app — close it fully from your app switcher, then reopen it.
  3. If the problem keeps coming back — clear your browser cache and reload.

These steps resolve the vast majority of display issues.

I'm signed in but can't see my data.

Make sure you're using the same Google account you used when you created the group. It's easy to accidentally sign in with a different account. Sign out, then sign back in and double-check the account email.

Contact Us

If the steps above didn't help, or if you've found a bug or have a feature suggestion, we'd love to hear from you:

📧 paji.contact [at] gmail [dot] com

To help us respond faster, please include:

  • Your device and browser (e.g. iPhone + Safari, Windows + Chrome)
  • What you were doing when the issue occurred
  • A screenshot if you have one

We typically respond within 1–3 business days. Every message gets read.